FAQS

Yes. Once you’ve made your booking, we’ll send you an email with instructions on how to pre-check in 7 days before your stay and also 3 days before. You can fill in your details and avoid wasting time when you arrive at the hotel.

Yes. Smoking is only permitted in outdoor areas such as terraces.

Yes. The hotel has a free car park for guests. The car park is not guarded.

Yes. The hotel has a space where guests can store their luggage before check-in and after check-out.

Yes. Access to the swimming pool is free for guests.

The pool is open between 10.00 and 19.00. The pool is open from April to September.

Not necessary; the hotel has a very large car park, free of charge for guests.

Pets are not allowed.

Yes. The hotel has 10 meeting rooms with a capacity of between 10 and 280 people.

Yes. The hotel serves wedding banquets and other social celebrations.

Yes. The hotel has two lifts for guests.

Yes. The hotel has two chargers for electric vehicles.

Yes. The entire hotel has free wi-fi internet access.

Yes. The hotel has a lobby, bar, restaurant, gym and outdoor swimming pool.

Yes. The laundry service is available in normal and express service.

You can book at reception: Sightseeing bus tours of Porto / Boat cruises on the Douro river / Visit to the Port wine cellars / Visit to the sealife theme park / Please contact reception for more information.

Objects left in the hotel rooms are registered and stored for a period of 6 months after the guest’s departure.

You must give your consent for the hotel to store your personal details (name and e-mail address) so that we can send you offers and promotions.

Yes, the Wyndham Rewards Programme. You will find information about the programme at this link: https://www.wyndhamhotels.com/wyndham-rewards.

You can find information about more hotels of the Hoti Hoteis brand here: https://www.hotihoteis.com/hotel-portfolio